Media Coverage

289 - 294 Media Items

How Brands Should Respond to Negative Online Reviews

Although reputation rests on a company’s values and actions, your customers increasingly define it. Handling negative reviews with finesse and asking for feedback from all customer to increase review volume can give you a competitive edge.

Read more sought out healthcare-specific investment in new $20M Round

Among several major digital health investments announced Thursday, ratings and business reputation management website scored a $20 million investment, led by Ascension Ventures, the venture capital arm of Ascension Health. Other participants included previous investors August Capital, Bessemer Venture Partners, Icon Ventures, Kleiner Perkins and Focus Ventures.

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How to Transform Your Word-of-mouth Marketing Strategy

As traditional word-of-mouth becomes a thing of the past, brand managers who use online reviews have an advantage. Actively managing your online reputation can help you stay clear of negative customers sentiment and boost your positive online presence.

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