REPUTATION.COM SUBPROCESSORS

Updated February 28, 2020

Reputation.com, Inc. and its affiliates (including Reputation.com (UK) Ltd. and Reputation.com Germany GmbH) engage third-party data processors (“Subprocessors”) to assist in providing products, services and infrastructure support.

Prior to engaging any Subprocessor, Reputation.com uses commercially reasonable efforts to evaluate a Subprocessor’s data protection practices. Reputation.com requires Subprocessors to provide, at a minimum, the same level of data protection required of Reputation.com under applicable data protection laws and regulations.

Current Subprocessor List:

Subprocessors for the Reputation.com Platform hosted in the United States

Entity NameSubprocessing ActivityLocationBasis of Adequacy and lawful transfer of data from EU
Amazon Web Services (AWS)Cloud Data HostingUnited StatesEU-U.S. Privacy Shield
Swiss-U.S. Privacy Shield
ISO 27001, SOC 2
Google Cloud Services (GCS)
Transition to GCS
starting March 14, 2020
Cloud Data HostingUnited StatesEU-U.S. Privacy Shield
Swiss-U.S. Privacy Shield
ISO 2700, SOC 2
Twillio, Inc. and SendgridCloud Service Provider – In-App Email and SMS DeliveryUnited StatesEU-U.S. Privacy Shield
Swiss-U.S. Privacy Shield
SOC 2
File.com (formerly known as Action Verb LLC, BrickFTP Platform)Secure FTP server for uploading Client Data to Platform,
Hosted on AWS
United StatesEU-U.S. Privacy Shield
ISO 27001
Sumo LogicSecure, cloud-based service for logs,
Hosted on AWS
United StatesEU-U.S. Privacy Shield
ISO 27001
SOC 2 Type II

 

Subprocessors for the Reputation.com Platform hosted in the European Union (Germany)

Important Note: All personal data processed by Reputation.com via its Platform Hosted within the European Union (Germany) remains at all times within the European Union.

Entity NameSubprocessing ActivityLocation
Amazon Web ServicesCloud Data hosting(EU) Germany, Frankfurt
Google Cloud
Services (GCS)
Transition to  GCS
starting March 28, 2020
Cloud Data hosting(EU) Germany, Frankfurt, with the disaster recovery servers located in Belgium
MailjetCloud Service Provider – In-App Email Delivery; Hosted on Google Cloud Platform(EU) Germany, Frankfurt
File.com (formerly known as Action Verb LLC, BrickFTP Platform)Secure FTP server for uploading Client Data to Platform; Hosted on AWS(EU) Germany, Frankfurt
Sumo LogicSecure, cloud-based service for logs; Hosted on AWS(EU) Germany, Frankfurt

 

Changes To Subprocessor List

Our business needs may change from time to time which may require us to modify our use of Subprocessors. For example, we may deprecate a Subprocessor to consolidate and minimize our use of Subprocessors. Similarly, we may add a Subprocessor if we believe that doing so will enhance our ability to deliver our Services.

Reputation.com will provide notice of new or changes in Subprocessor via this webpage. All inquiries about or objections to any Subprocessor may be made in writing by sending an email to privacy@reputation.com.

To ensure that you receive prompt notice of any changes to Subprocessors, please email your company name, name, title and email address to us at privacy@reputation.com and we will provide you with notice of any changes.