Webinar: Re-imagining Patient Experiences in the Feedback Economy
Webinar with John Bennett, Chief of Strategy and Business Development at Sutter Health: “Re-imagining Patient Experiences in the Feedback Economy.” Moderated by Forrester’s Senior Analyst Faith Adams, this webinar will cover:
- How Google is critical to attracting and engaging with patients in today’s Feedback Economy
- How Sutter Health, with help from Reputation.com, is transforming their business with customer insights
- Why creating a modern patient experience management program is critical for Healthcare brands
- Reputation’s General Manager of Healthcare and Life Science, Patric Wiesmann, will also discuss how tuning into customer feedback can provide actionable insights about patient experience — and how to improve it.