10 HC Webi Web - Taking a Human-Centered Approach to Your Digital Front Door During COVID-19
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Nächste Veranstaltung

  • AM-Live
  • Datum
    Jan 20 2021
  • Uhrzeit
    All Day

Datum

Oct 28 2020
Expired!

Uhrzeit

All Day

Region

North America

Nächste Veranstaltung

  • AM-Live
  • Datum
    Jan 20 2021
  • Uhrzeit
    All Day

Taking a Human-Centered Approach to Your Digital Front Door During COVID-19

Has your organization done enough to maximize the patient experience at the first point of contact, the digital front door?

Telehealth has gone from a “nice-to-have” to an essential service to minimize risk of infection during the COVID-19 pandemic. As healthcare providers rush to get these virtual services in place, there’s still more that organizations need to do to facilitate a better patient experience both remotely and in-person. By prioritizing key digital touchpoints, organizations can build loyalty, gain competitive advantage, and ensure the patient relationship is optimized from the start.

Join us for an in-depth discussion with industry experts and healthcare-sector leaders about digital service delivery, and what providers need to do now to meet the evolving needs of their patients.

What attendees will learn:

  • How to improve online visibility and make sure patients have a seamless first impression
  • How to earn patient trust with digital onboarding
  • Considerations for equitable and accessible digital service delivery
  • Best practices for collecting patient feedback to continuously improve
  • Strategies to optimize patient engagement and make a positive, lasting impact

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